Quality Criteria

  • Find below the general and specific criteria that make up the foundation of the Vakinn quality and environmental certification.
  • Prospective applicants are encouraged to familiarize themselves with the applicable criteria prior to submitting applications.
  • To be certified tourism providers must fulfill all of the general and specific quality criteria applicable to the business.

A new edition of the quality and environmental criteria, valid from January 1st 2022

In reviewing the criteria, a new standard from the Adventure Travel Trade Association (ATTA) was taken into account, as well as ISO standards for adventure guidance. In addition, various tourism stakeholders have been consulted. The main changes from the fourth edition are as follows:

  • Increased emphasis on environmental matters and sustainability.
  • Increased emphasis on cleaning and infection prevention.
  • Increased emphasis on customer information.
  • Criteria wording and ranking revised and updated. Repetitions reduced as possible.
  • Some new criteria added and others removed.

For further information you are welcome to contact vakinn@vakinn.

General quality criteria

The general criteria consists of four chapters:

  1. Website and Information
  2. Management and Human resources
  3. Safety and Hygiene
  4. Environment

 All participants must agree to operate according to 
 Vakinn's code of ethics.

 

 

General Quality Criteria

General Quality Criteria with guidance and explanations

Specific quality criteria for different categories of tourism services

To attain certification participating companies must fulfil 100% of the specific criteria applying to the company and the services it offers.